What should I do if the water filtered by the water filter jug has a strange smell or color?
Odor or discoloration after water filter jug filtering may be caused by a variety of reasons. Here are some possible solutions:
1) The filter element is expired or needs to be replaced
The service life of the filter element is limited. If the filter element is used for a long time, it may lose its filtration effect. Check the usage time of the filter element and replace it regularly to ensure the water quality filtration effect.
2) Water source problem
If there is a problem with the water source itself, such as containing a large amount of impurities or foreign matter, the water filter jug may not be able to completely remove the odor or color. In this case, consider using a filter more suitable for the water quality or treating the water source through other methods.
3) Clean water filter jug
The water filter jug needs to be cleaned regularly, especially the sealed part and the inside of the container. Use a mild detergent and be sure to rinse thoroughly to avoid leaving detergent residue.
4) Impurities block the filter element
Check whether the filter element is blocked by impurities. If this is the problem, try cleaning or replacing the filter element to restore the filtration effect of the water filter jug.
What should I do if the water filter jug leaks?
Water filter jug leaks can be caused by a number of reasons, here are some suggested solutions:
1) Check the sealing part
Check the sealing part of the water filter jug, including the cover, filter element holder and other connecting parts. Make sure the sealing part is not broken, deformed or loose.
2) Confirm that all components are installed correctly
Make sure all parts of the water filter jug are installed correctly. Sometimes, improperly installed or loose parts can cause water leakage problems.
3) Clean water filter jug
Impurities or sediment inside the water filter jug may cause water leakage. Clean the water filter jug regularly, especially the sealing part and water flow channel, to ensure smooth flow.
4) Do not over tighten
During assembly and use, do not over-tighten parts of the water filter jug. Proper tightening will ensure a good seal, but over-tightening may cause damage or leakage.
Why does the water flow rate of water filter jug slow down?
Slow water flow in a water filter jug can be caused by a number of reasons, here are some suggested solutions:
1) The filter element is clogged
After being used for a period of time, the filter element may be clogged by impurities, sediments, etc. in the water, causing the water flow to slow down. Try cleaning or replacing the filter to restore normal water flow.
2) The service life of the filter element is over
The filter element has a certain service life. If used for too long, the filtering effect may be lost. Replace the filter element regularly to ensure smooth water flow.
3) Impurities accumulate inside the water filter jug
Some impurities or sediments may accumulate inside the water filter jug, affecting the water flow. Clean the water filter jug regularly, especially the water flow channel and sealing part, to ensure smooth flow.
4) Water filter jug drainage system problems
Check whether the drainage system of the water filter jug is normal. There may be drainage holes that are blocked or damaged, causing the water flow to slow down. Clean or repair drainage systems to ensure smooth water flow.
How to check my order information?
After the order is successfully paid, you can check the status of your order in your account orders details.
After shipment, if you want to check the order information, you can check the progress through the track order page. At the same time, we will send an email to your mailbox with the UPS Express order number.
Can I change my order information?
Before payment, please carefully check whether your order information is correct and make sure to leave and fill in the correct: recipient, phone number, shipping address, and email address.
After you place an order, you will usually receive a confirmation email containing your order details.
Once an order is shipped, this information cannot be changed.